Middletown CT

Great Company Middletown, CT - 2/10/23 FIVE STARS - Great company to do business with; granite slab selection was very easy with Leesa and the installation of the countertops were done professionally and with precision. I have no reservation recommending GENROSE for your granite and tile needs.

Personable & Professional Middletown, CT - 11/3/22 Vanessa and Danielle and all of the staff have been warm, personable and professional. Vanessa spent as much time and attention, as if this had been a very large project. I appreciate the priority with which my order is being handled. I would like to reiterate that the store has a welcoming atmosphere and that everyone asked if they could help me (without being pushy), but also offered coffee and tea, and they all seemed pleased to be working at Genrose tile.

The Best Countertops & Tile Middletown, CT - By far this is the best place to buy granite countertops and tile. So much to choose from! The team is extremely knowledgeable, patient, and fun to work with. Their installation process is well organized and the installers are perfectionists. I would highly recommend this company and will not go anywhere else.

Excellent from beginning thru installation 2/28/22 - Middletown, CT Showroom Our experience with genrose was excellent from beginning thru installation. Communication was wonderful throughout.
Salesperson - Jenuarie R, Account Manager - Samantha P, Template- Nick N, Installation - Chris P, Rich W & team
(Middletown Showroom and Fabrication, 5 of 5-star rating on Google MyBusiness)

Everyone is very friendly 2/28/22 - Middletown, CT Showroom This is a really nice place if you want to buy any materials for your home this is a family-owned business everyone is very friendly

John is always helpful 2/24/22 - Middletown, CT Showroom John is always helpful. He helps me by explaining the process of installation and fabrication.
Account Manager - John G

GREAT CUSTOMER SERVICE!!! 2/24/22 - Middletown, CT Showroom Marlene and Lisa are outstanding women handling more than 2 women should. GREAT CUSTOMER SERVICE!!! The products are great as well. Keep it up!!!" 
Customer Service Reps - Marlene L & Lisa B

The installers were awesome 2/23/22 - Middletown, CT Showroom Selection of tile was great, and Nancy's expertise was very helpful. The installers were awesome—quick, professional, and knew exactly where to place the varied tile finishes in order to make them look good.
Salesperson - Nancy

Quality knowledgeable  service!! 2/21/22 - Middletown, CT Showroom I’ve done a kitchen and bathroom remodels and Genrose was a key element to making it happen. Quality products, on time, vast selection and quality knowledgeable  service!!
Salespeople - Nancy B & Jenuarie R, Account Manager - Samantha P

The installers were excellent 2/14/22 - Middletown, CT Showroom The installers were excellent.  Very professional and neat. We would highly recommend using them.
Salespeople - June M & Nancy B

Overall 10/10 2/14/22 - Middletown, CT Showroom Absolutely love my new countertop and sink that I recently purchased from Genrose! Craig met with both my husband and I in the sales room and was extremely helpful in assisting us picking out a beautiful quartz countertop and new tile. The options were endless! Once finalized, delivery and installation were quickly scheduled within a week. Overall 10/10 recommend to all looking to update their countertops!
Salesperson - Craig H, Account Manager - Samantha P, Template - Kevin B, Installation - Rich W & team
(Middletown Showroom and Fabrication, 5 of 5-stars on Google MyBusiness)

Diane was excellent 2/9/22 - Middletown, CT Showroom Diane was excellent - I wouldn’t have been able to put my project together without her help!
Salesperson - Diane M, Account Manager - Danielle B, Template - Nick N, Installation - Rich W & team

We will recommend Genrose to friends and family 2/4/22 - Middletown, CT Showroom Jenni was an amazing design consultant for our bathroom remodel. Her patience and eye for color combination helped create the look we wanted. She is so talented and personable! We will recommend Genrose to friends and family moving forward.
Salesperson - Jenniffer S

I love everything about Genrose 1/21/22 - Middletown, CT Showroom I love everything about Genrose. Jenuarie was my assistant and working with her has made my first time remodelling bathrooms a smooth and fun experience. She truly cares about what you need and she went above and beyond to make sure I had all the information required to make the right decision in purchasing. She helped me to get all my tiles and products as I needed. I  highly recommended Genrose and Jenuarie, anyone would be lucky to have her as designer.
Salesperson - Jenuarie R

Gracious, professional, and thorough 1/10/22 - Middletown, CT Showroom Craig has been a gracious, professional, and thorough Design Consultant. Craig followed through on every question and concern we had, returned our phone calls and emails within minutes, spent considerable time seeing us and showing us the granite samples, arranged to have the granite pieces displayed for us, and in general was always a joy.
Salesperson = Craig H

Our countertops and backsplash were flawless 1/9/22 - Middletown,CT Showroom We could not be more pleased with the attention and service that we received from Genrose stone and tile! Jenny guided us through the daunting task of picking out quartz countertops and tile backsplash from an immense collection at the warehouse. She was efficient and professional and really attentive to our taste and budget.  Nancy assisted us with measuring our tile and setting up dates for installation that was very satisfactory and timely for our needs. She maintained phone contact and made sure she was available for consultation.  The two teams who did the installation of our countertops and backsplash were flawless and very considerate as far as keeping our place spotless after completion of the jobs.
Salespeople - Jenniffer S and Nancy B

Great advice 12/22/21 - Middletown Showroom Thanks for all the great advice. You've all been a pleasure to work with. Have a great holiday season!"
Salespeople - Jenuarie R, Pat C, Tracy K

Work was done expertly and efficiently 12/21/21 - Middletown, CT Showroom Price was very fair, work was done expertly and efficiently. I am very pleased with the outcome of my kitchen/pantry backsplash project!
Salespeople - Jenuarie R and Nancy B

Thank you for the extra effort 12/21/21 - Middletown, CT Showroom Thank you for the extra effort that Nancy did to help us with our Kitchen. We love it!!
Salesperson - Nancy B

The best !!! 12/20/21 - Middletown, CT Showroom Caroline and her team are the best !!!
Salesperson - Caroline A

Professional, knowledgeable and Service is great!! 12/20/21 - Middletown, CT Showroom Jenuarie, John in fabrication and staff are professional, knowledgeable and Service is great!! Salesperson - Jenuarie R, Account Manager - John G, Installation - Emil

Extremely pleased with the quick service 12/10/21 - Middletown, CT Showroom I was extremely pleased with the quick service you gave us. And very happy with the two gentlemen that came. Genrose Stone will be recommended by me if I am asked.

Unbelievably kind, professional, and helpful 11/20/21 - Village Cabinets/Artisan Cabinet We worked with Brian to match our existing cabinetry with a new piece. He was so unbelievably kind, professional, and helpful. Brian went above and beyond to meet all our needs with our new cabinet and customer service. I couldn’t have been happier with the process and the outcome of our cabinet. I highly recommend Village Cabinets! (Village Cabinets/Artisan Cabinet, 5 of 5-star rating on Google MyBusiness)
Salesperson - Brian C

A great experience 11/13/21 - Galleria Design Center, Middletown, CT Showroom Remodeling 2 bathrooms and went to pick out tile. Diane was more than patient with me; showing me all available options. Prices were reasonable and I was not rushed or pushed into something I didn't want. Overall it was a great experience. Especially since I hate shopping.
(Galleria Design Center Showroom, 5 of 5-star rating on Google MyBusiness)
Salesperson = Diane M

Wonderful person 11/12/21 - Middletown, CT Showroom Wonderful person who cares!!! (Middletown Showroom, 10 of 10 rating)
Salesperson - Diane M

Experts at their jobs 11/10/21 - Middletown, CT Showroom Very talented, professional, experts at their jobs from tile design/selection, to fabrication and contracting as well as the contractors doing the work. (Middletown Showroom and Fabrication, 10 of 10 rating)
Salesperson - June M

Many wonderful ideas 11/8/21 - Middletown, CT Showroom Nancy was patient with us and had many wonderful ideas. I would highly recommend her and Genrose. (Middletown Showroom, 10 of 10 rating)
Salesperson - Nancy B

Sooo dedicated and helpful 11/4/21 - Middletown, CT Showroom Diane is a star. She is sooo dedicated and helpful. Very professional. (Middletown Showroom, 10 of 10 rating)
Salesperson - Diane M

A very rewarding experience 11/4/21 - Middletown, CT Showroom A very rewarding experience overall. From our first contact with Nancy, right through our continued contact with front desk showroom and warehouse personnel, we felt valued and were thoroughly satisfied in all aspects of our purchase. Our installer was impressed with the quality of the products we purchased and the final result was outstanding. (Middletown Showroom and Fabrication, 10 of 10 rating)
Salesperson - Nancy B

Did a Beautiful Job 10/23/21 - Middletown, CT Showroom John and his coworker did a beautiful job installing the tile. I was very happy with the work they did and would gladly recommend this crew and Genrose to others. (Middletown Showroom and Installation, 10 of 10 rating).

Super Service 10/22/21 - Middletown, CT Showroom Super service/help from June. Salesperson = June M (Middletown Showroom, 10 of 10 rating).

So Very Helpful 10/21/21 - Middletown, CT Showroom Nancy Briatico was so very helpful when my fiance and I were selecting our backsplash tile. Thank you Nancy! Salesperson = Nancy B (Middletown Showroom, 10 of 10 rating).

We Are Very Pleased 10/11/21 - Middletown, CT Showroom For our new bathroom, we ordered a sink and a quartz vanity top and adjoining quartz counter surface (to be attached at a 90 degree angle) from a supplier in Hartford, who contracts with Genrose. When it was time to get this installed over our new custom vanity area, the Genrose team visited and took dimensions. I asked that the vanity and adjoining surface be one piece - sure enough, the install team showed up about a week later with a perfect one piece of quartz, and did a great job of installing it. We are very pleased with the result, Thank You Genrose team! (Middletown Showroom and Fabrication, 5 of 5-star Google MyBusiness rating)

Excellent Customer Service 10/05/21 - Middletown, CT Showroom Very professional and excellent customer service. (Middletown Galleria Design Center Showroom, 5 of 5-star Google MyBusiness rating).

Super helpful! 9/29/21 - Middletown, CT Showroom Re Jenuarie - Super helpful! She's been patient and detailed regarding my floor & wall tile requests; understood exactly what I wanted and knew where to find it quickly!
Salesperson: Jenuarie R

Knowledgeable, professional and very pleasant 9/24/21 - Middletown, CT Showroom We arrived at Genrose with a pretty clear idea of what we wanted for Quartz countertops. We were at the Middletown location about five minutes before Nancy approached and asked how she could help. She listened to us, showed us samples that met our criteria, showed us all our options, took all our information and said that a quote would be sent out by the next day. She was knowledgeable, professional and very pleasant to work with. When we received the quote, as promised, we called with one question, she answered the call immediately, made an adjustment and the revised quote was sent promptly. So far we are very impressed with the customer service and are confident that our installation, etc will go just as smoothly. Thank you Nancy for your great service!
Salesperson: Nancy B

Extremely reliable service 9/9/21 - Middletown, CT Showroom Thank you all so much! The entire process, from first visit to final installation was such a great experience. Even walking through the warehouse was a fantastic experience, just to see so many fine and beautiful slabs of stone. It was like going through a museum! ... We had high expectations and you exceeded them! We are happier than we thought possible with the whole experience. Everyone, from our sales associate, to the templating tech, to the installers and their subcontractors were kind, considerate, patient, professional and efficient. We will not hesitate to recommend our friends or anyone we know is looking for stone or tile.
Salespeople: Kim H and Jenuarie R

I love Genrose for all stone needs 9/7/21 - Middletown, CT Showroom I love Genrose for all stone needs. Recently, floor tile and grout were delivered for our kitchen project. I really enjoyed working with Jenuarie throughout the process of selecting that and the granite. She is very knowledgeable and the selection is huge. If you are from a town that requires a decent drive to visit the Galleria showroom, it is worth it.
Salesperson: Jenuarie R

This place has everything 9/07/21 - Galleria Design Center Showroom, Middletown, CT This place has everything.

Super-helpful throughout the entire process 8/25/2021 - Middletown, CT Showroom Jenuarie was super-helpful throughout the entire process and I would definitely recommend her to people looking for help during the design stages.
(Middletown Showroom, 10 of 10 rating)

We would highly recommend 8/25/2021 - Middletown, CT Showroom June assisted us today. She was very knowledgeable, very pleasant, took the time to understand our needs and gave us great direction. We would highly recommend her to any of our friends." Salesperson: June M
(Middletown Showroom, 5 of 5-star Google MyBusiness rating)

Great service 8/23/2021 - Middletown, CT Showroom Great service and loved my tiles.

The Best 8/23/2021 - Middletown, CT Showroom The best. (Middletown Showroom, 5 of 5-star Google MyBusiness rating)

Awesome! Order Desk - 08/18/21 Marlene is awesome!!" Customer Service Rep = Marlene L; 10 of 10 rating

Awesome Customer Service Experience Middletown Showroom and Fabrication - 08/09/21 Awesome customer service experience, I loved the time frame and all the job was cleaned up perfectly. 5 of 5 star Google MyBusiness review

Highly Recommend Middletown, CT Showroom | 07/09/21 - I worked with Diane Miner who was terrific. Finding a blue floor tile at other providers was almost impossible. She found one for me that is really beautiful. She was so accommodating with my schedule. I would highly recommend her! 10 of 10 rating

Professional Middletown, CT Showroom - 06/30/21 Professional, informative, polite and courteous all the way around!!! Salesperson: Diane M 10 of 10 rating

Wonderful Sales Person Middletown Showroom - 06/30/21 Nancy Briatica was a wonderful sales person. 10 of 10 rating

Great and Pleasant Middletown Showroom - 06/24/21 Dobrita Family Care, Jenuarie Reyes was the first that assisted me with choosing the tile and later the countertop and many other suggestion, Great, pleasant and all time making herself available, I love to have a person like her for all my home improvement project. Thank you Jenuarie Reyes!!! 10 of 10 rating

Different From Anything Middletown Showroom - 06/22/21 Went to the Middletown location located in the Galleria Design Center looking for accent tiles. I found something that I was not looking for but was absolutely perfect. They were special order tiles unfortunately, but Jenuarie R. was able to locate a sheet that I could purchase as a sample. Absolutely gorgeous and different from anything I'd seen anywhere else. I recommend both GENROSE Tile and Galleria Design Center. Salesperson: Jenuarie R 5 of 5 rating on Google MyBusiness)

Excellent Middletown Showroom - 06/04/21 Wonderbar Construction, Patrick Coyle is excellent 10 of 10 rating

Nice To Work With Middletown Showroom - 06/01/21 Michelle was nice to work with! Responded to my emails quickly. Salesperson: Michelle S 10 of 10 rating

Huge Selection Middletown, CT Showroom - 05/28/21 Jenuarie was super helpful, followed up on all my questions and a great eye for color and design. GENROSE has a huge selection of granite/ quartz/ marble/quartzite counters and tile -- very convenient to coordinate tile and stone selection in one place. (9 of 10 rating) Salesperson: Jenuarie R

Fit Like A Glove Middletown, CT Showroom - 05/18/21 Needed piece was for a fireplace hearth. It was notched for additional built ins that were in place. Fit like a glove. (9 of 10 rating)

GREAT Middletown, CT Showroom - 05/18/21 Diane Miner was GREAT to work with. (10 of 10 rating) Salesperson: Diane M

Largest Selection!!! Middletown, CT Showroom - 05/16/21 Largest selection of granite, marble, quartz, and tile around! Shopped in the Middletown, CT location. Diane spent literally hours with us, making sure we got just the perfect tile and marble for the bath and quartzite for the kitchen. Eric was professional and meticulous with the measuring and templating. Rich and Nick did an awesome job on the installation. From first contact all the way through installation, process was smooth, professional, and organized. These folks have the process down to a science for sure. I highly recommend! If you can't find the perfect stone and tile here, it just doesn't exist! (5 of 5-star Google MyBusiness rating) Salesperson: Diane M, Template: Eric J, Install: Rich W and Nick N

Patient and Knowledgeable Middletown, CT Showroom - 05/13/21 I enjoyed working with Kim on our kitchen and Jenuarie on our bathroom. They were both extremely patient and knowledgeable. Fun to work with! (10 of 10 rating) Salespeople: Kim H and Jenuarie R

True Professionals Middletown, CT Showroom - 5/04/21 Enjoyed working with Diane Miner. The fellow who completed template and the installers were true professionals. (10 of 10 rating) Salesperson: Diane M , Template: Nick N, Installation: Emil

Phenomenal! Middletown, CT Showroom - 4/28/21 Diane Miner is phenomenal! We keep coming back because of her! She has helped us with three bathroom remodels starting in 2016 with the most recent one this year! She has a keen eye for color and is truly an asset to your organization. Friendly, professional and truly talented! We are grateful to have had Diane’s help to ease our minds and make our projects run smoothly! Thank you Diane! (10 of 10) Salesperson: Diane M

Professional Guidance Middletown, CT Showroom - 4/28/21 It was nice to have Nancy’s professional guidance. (10 of 10) Salesperson: Nancy B

Wonderful To Work With Middletown, CT Showroom - 4/26/21 Kelso Architects - I worked with Jenuarie to select and purchase the stone. She was wonderful to work with - knowledgeable, responsive, and helpful in every way. I also worked with Marty to lay out the cuts on the computer. Marty was extremely creative and helpful as well. Thank you both!!! (10 of 10) Salesperson: Jenuarie R, Layout Designer: Marty H

Knowledgeable, Flexible, and Attentive Middletown, CT Showroom - 4/26/21 Michelle Straub is an excellent rep. From the very beginning, she was knowledgeable, flexible, and especially attentive. She's smart and very prompt with answering any questions throughout this process. Like I said, she's excellent. (10 of 10) Salesperson: Michelle S

Extremely Helpful Middletown, CT Showroom - 4/21/21 Nancy was extremely helpful and enthusiastic regarding our selection. Her input was much appreciated and valued. (10 of 10) Salesperson: Nancy B

Knowledge is Incredible Middletown, CT Showroom - 4/20/21 Covenant Kitchens & Baths - As long as Tracy is there I will recommend the contractor's desk to anyone. Tracy has my back and I can count on her to go the extra mile. She understands the immediacy of the industry and she responds accordingly! She is an asset to your company. Her knowledge is incredible. Thank you! (10 of 10) Salesperson: Tracy K

Enormous Selection Middletown, CT Showroom - 4/12/21 I wish I had come to your store for my last project. Enormous selection of stone and excellent service. (10 of 10) Salesperson: Jennifer I

Great! Middletown, CT Showroom - 4/05/21 Looking forward to having my measurements taken for my backsplash and my countertop. Diane Miner and Jenuarie have been great! (10 of 10) Salespeople: Diane M and Jenuarie R

Outstanding Middletown, CT Showroom - 4/05/21 Outstanding selection of fabrication stone and great service to date!! (10 of 10)

Awesome Middletown, CT Showroom - 4/29/21 Woodford Dental - Patrick is awesome. Went out of his way to get the material I wanted. We are on our way to a beautiful new countertop. (10 of 10) Salesperson: Pat C

A Gem!!! Middletown, CT Showroom - 4/30/21 Patrick Coyle is a gem!!! (10 of 10) Salesperson: Pat C

Courteous Middletown, CT Showroom - 03/24/21 Nancy was very helpful and courteous. Thanks! (10 of 10) Salesperson: Nancy B

Wonderful To Work With Middletown, CT Showroom - 03/20/21 You were all wonderful to work with from beginning to end. Thank you. I’ll definitely be back. (10 of 10)

Helpful and Professional Middletown, CT Showroom - 03/17/21 Everyone was very helpful and professional and the job is beautiful! (10 of 10) Salesperson: Michelle S

Perfect Solution Middletown, CT Showroom - 03/16/21 I worked with Jenuarie. I had something specific in mind and she worked with me patiently for quite a while until she presented the perfect solution. (9 of 10) Salesperson: Jenuarie R

We Will Definitely Recommend Middletown, CT Showroom - 03/16/21 Loved working with Jenuarie, she was extremely pleasant and helpful. We will definitely recommend! (10 of 10) Salesperson: Jenuarie R

Great Service Middletown, CT Showroom - 03/16/21 Great service and a great price. We love the granite dresser top. (10 of 10) Salesperson: Caroline A

Perfect Color and Chape Combinations Middletown, CT Showroom - 03/10/21 We remodeled our bathroom with new tiled floor and tiled walk in shower. The agents at Genrose were very knowledgeable and able to help us select the perfect color and shape combinations. We are very pleased with the result. (5 of 5 star rating on Google My Business) Salesperson: Jenuarie R

Very Friendly Middletown, CT Showroom - 03/09/21 Very friendly, helpful and knowledgeable representative. (10 of 10)

Knowledge Of The Products Middletown, CT Showroom - 03/09/21 My wife and I have worked with Caroline at Genrose on both our master bath and kitchen remodels. Her knowledge of the products is outstanding, and her design sense is wonderful. Genrose's vast selection provides plenty of options. I highly recommend Caroline and Genrose. (5 of 5 star rating on Google My Business) Salesperson: Caroline A

Incredible Middletown, CT Showroom - 03/01/21 Nancy was incredible I went in here not knowing what would go right with our vanity. Nancy gave us suggestions we could not be happier with the tile. Beautiful!! Could not have done it without her expertise!! (10 of 10) Salesperson: Nancy B

Great To Deal With Middletown, CT Showroom - 2/19/2021 Nancy Briatico was great to deal with on my kitchen. She was helpful in design and offering suggestions. She kept me apprised of my order which helped me coordinate my contractors. Very pleasant experience. (10 of 10) Salesperson: Nancy B

Very Helpful Middletown, CT Showroom - 2/18/2021 Kim was very helpful and responsive to my questions! (10 of 10) Salesperson: Kim H

Super Helpful Middletown, CT Showroom - 2/12/2021 Michelle was super helpful (10 of10) Salesperson: Michelle S

Very Nice Middletown, CT Showroom - 2/05/2021 Blue Ray - Very nice sales clerk (10 of 10) Salesperson: Jenuarie R

Great Middletown, CT Showroom - 2/04/2021 Samantha and everyone was great (10 of 10) Salesperson: Samantha T

Especially Knowledgeable Middletown, CT - 01/25/2021 Nancy Briatico was especially knowledgeable and pleasant to deal with! (10 of 10)

The Best! Middletown, CT Showroom - 01/25/2021 MacKinnon Interiors- Diane Miner is the best! (10 of 10)

Always Very Helpful Middletown, CT Showroom - 01/20/2021 Love working with Michelle. Very knowledgeable & always very helpful. (10 of 10) Salesperson: Michelle S

Incredibly Helpful Middletown, CT Showroom - 01/15/2021 Michelle is incredibly helpful! So knowledgeable & patient. She is a pleasure to work with! (10 of 10) Salesperson: Michelle S

Loved Middletown, CT Showroom - 01/11/2021 We absolutely loved working with Jenuarie (10 of 10) Salesperson: Jenuarie R

Phenomenal Middletown, CT Showroom - 01/07/2021 Everyone involved in this project was phenomenal! We were able to take an “idea” and make it a reality; without a staff as professional as this one, it wouldn’t have happened. (10 of 10)

Very Accommodating Middletown, CT Showroom - 01/05/2021 Genrose has been very accommodating. They have gone to great lengths to make things perfect. (10 of 10) Salespeople: Michelle S and Nancy B

Awesome to Work With Middletown, CT Showroom - 12/31/2020 Kid City Museum - Tracy is awesome to work with! (10 of 10) Salesperson: Tracy K

Huge Selection of Both Tile and Slabs Middletown, CT Showroom - 12/15/2020 Huge selection of both tile and slabs, and the staff was extremely helpful in finding the right stone for my project. I will be coming back for future projects for sure. (5 of 5-star rating on Google My Business) Salesperson: Jenuarie R

Informative Light No Pressure Middletown, CT Showroom - 12/14/2020 Evelyn is very good at her job. Informative light no pressure, good suggestions and advice (10 of 10) Salesperson: Evelyn L

Been A Pleasure Middletown, CT Showroom - 12/09/2020 Georgann Ritter Interior Design - Working with Nancy has been a pleasure! Salesperson: Nancy B

Super Service! Middletown, CT Showroom - 11/20/2020 Classic Tile - Super service! Marlene is the best. She is quick, knowledgeable and always returns calls. She is so resourceful, whether finding a old customer job or previous customer. She is the best! Joyce is our rep, excellent on communications and keeping up our samples. Thank you!
Salesperson: Joyce L, Customer Service Specialist: Marlene L

Friendly and Very Accommodating Middletown, CT Showroom - 11/20/2020 Friendly and very accommodating with their customers (10 of 10) Salesperson: Diane M

We Are Delighted Middletown, CT Showroom - 11/20/2020 We are delighted with Genrose! Once again, thanks to Caroline for helping us with another home project." Salesperson: Caroline A

Made The Process Relaxed and Easy Middletown, CT Showroom - 11/19/2020 Evelyn is very good at her job. She knows your product and made the process relaxed and easy. (10 of 10) Salesperson: Evelyn L

That Was The BEST Customer Service Middletown, CT Showroom - 11/19/2020 My wife and I went there to find side splashes for our bathroom sink. What we found instead was Michelle and after trying out 15 to 20 different types of side splashes, we had no success matching the color scheme. That's when Michelle brought over to us, a trim sample ring. We took it home and discovered one of the samples worked better than side splashes. We returned and purchased a $7 strip that worked just perfectly for what we needed. That was the BEST 1 hour customer service that we had received in many years. They didn't care about the price of the sale as much as they cared about their customer satisfaction, Great job to Michelle and thanks for all your help. We highly recommend everyone to visit their location and hear what they have to say. They are extremely courteous and professional. (5 of 5 star Google My Business Review) Salesperson: Michelle S

Easy to Work With Middletown, CT Showroom - 11/12/2020 Phil was very easy to work with. Wanda is exceptional (9 of 10) Account Manager: Wanda S

Love the Products Middletown, CT Showroom - 11/09/2020 Love the products, showroom is awesome as are the employees (10 of 10) Salesperson: Diane M

The Selection is Stunning Middletown, CT Showroom - 11/09/2020 The selection is stunning. It can be overwhelming so the help of a knowledgeable salesperson is critical. Phil Plott guided us through the maze of stone slabs. He quickly identified the best options for our new bathroom, pointed out the pieces from which thresholds, etc. would be cut, and explained the milling process. We'll want to work with Phil when we remodel another bathroom next year. (10 of 10)

Extremely Knowledgeable Middletown, CT Showroom - 05/21/19 Kevin the template guy was extremely knowledgeable, arrived on time, and did a great job pointing out possible problems. (8 of 10) Templator: Kevin B

Wonderful Experience Middletown, CT Showroom - 05/20/19 Wonderful experience. Big selection. They quickly directed me to what I was looking for and it was in the warehouse so I left with the tile I picked. Will definitely be back! (10 of 10)

So Helpful and Knowledgeable Middletown, CT Showroom - 05/20/19 So helpful and knowledgeable. And worked with us for the timeline we needed. Always on time, kind, respectful and do such a nice job! Price was slightly better than the other two stone yards we checked also. (10 of 10) Salesperson: Jenuarie R

Honest but Supportive Middletown, CT Showroom - 05/18/19 Diane was the most wonderful person to work with. Honest but supportive. Flexible and never judging on budget limits. Emailed timely. A gem! (10 of 10) Salesperson: Diane M

Excellent Service Middletown, CT Showroom - 05/13/19 Excellent service, great selections, and good prices! (10 of 10) Salesperson: Diane M

Very Professional and Courteous - 9/25/18 You were recommended to us from a friend's brother who does business with you. Your men repaired our under the counter mounted sink. Very professional and courteous I would highly recommend your company. Installers: Chris E. and Samir M.

Saved Lots of Money Middletown, CT Showroom - 9/25/18 Saved me lots of money (Middletown Showroom, 10 of 10 rating) Salesperson: Michelle S

Modified Countertops To Fit - 9/25/18 Fabrication Services - modified countertops to fit new stove in boathouse originally installed five years ago 9 of 10 rating

Fabulous Experience Middletown, CT Showroom - 9/18/18 I have always had a fabulous experience with your company. I’m a big fan! Great products, prices and service! (10 of 10 rating) Salesperson: Nancy B

Top Notch/Class Act Middletown, CT Showroom - 9/17/18 Top notch company from top to bottom! Tammy, Wanda, Caroline, and Tracy are a class act all the way. (10 of 10 rating) Salesperson: Caroline A, Fab Account Manager: Wanda S

10 Rating Middletown, CT Showroom - 9/12/18 10 of 10 rating Salesperson: Nancy B

Shopping is a Pleasure Middletown Contractor Desk - 04/30/18 Tracy is always helpful and very knowledgeable. Shopping there is a pleasure.

Extremely Happy Middletown, CT Showroom - 04/30/18 Tile Craft Inc. - We are extremely happy with the loyalty, customer service, delivery and quality of material we have received from the FINE group through out the years. (Distribution 10 of 10 rating)

A Pleasure to Work With Middletown, CT Showroom - 04/27/18 Caroline is a Pleasure to Work with. (Middletown showroom 10 of 10 rating)

Friendly and Helpful Service Middletown, CT Showroom - 04/26/18 Friendly service and very helpful employees. (Middletown showroom 10 of 10 rating)

Best Design Consultants in the Industry Middletown, CT Showroom - 04/18/18 We've been repeated customers over the years, having done several home restorations, and have sent friends and family. Diane Miner, without a doubt has got to be one on the best Design Consultants in the industry! (Middletown Showroom 10 of 10 rating)

Helped me design the house of my dreams Middletown, CT Showroom - 04/10/18 Diane, my whole house designer, worked very well with me helping me design the whole house of my dreams. She is very knowledgeable about not only design, but the construction details necessary to achieve the desired results. And very knowledgeable about the types of stone and tile and which would work best for me. (Middletown showroom and Fabrication 10 of 10 rating)

Awesome Job Middletown, CT Showroom - 04/09/18 You do an awesome job, from the selection and what you can do it is unmatched. (Middletown Showroom and Fabrication 10 of 10 rating)

Very Good Installation Middletown, CT Showroom - 04/02/18 Installation was very good.

Knowledgeable and Accommodating Middletown, CT Showroom - 02/26/18 Craig in sales and Keegan scheduler for install were outstanding- very knowledgeable and accommodating! 10 of 10

Great Product and Staff Middletown, CT Showroom - 02/26/18 Everyone we came in contact with was helpful, patient and knowledgeable. Great product and staff, very happy.

A Great Experience Middletown, CT Showroom - 02/26/18 Always a pleasure dealing with Galleria -- Allison Smith is exceptional, the template guys - both at my house and in the warehouse setting the template - are fantastic. A great experience every time I deal with you. 10 of 10

Exceptional Middletown, CT Showroom - 02/21/18 A little bit of a process to get the order finalized. The measure and install was perfect.The finish on the granite was exceptional. 9 of 10 rating

Awesome Team Middletown, CT Showroom - 02/18/18 Both Tracy and Bruno gave me information and guidance on a recent tile project that I had. The time they spent with me allowed me to proceed with confidence. Not only were they available to me at the counter but they fielded telephone calls from me while I was doing the job. As a contractor this support is very valuable to me. I will continue to recommend my clients to Galleria Stone and Tile. I know that they will get quality products when they visit the showroom and I will get the information I need to do the installs. Tracy and Bruno are in awesome team and they represent your company very well. Thank you again and see you soon.

Things are Going Well Middletown, CT Showroom - 02/07/18 So far things are going well (10 of 10)

Different Types of Surfaces Middletown, CT Showroom - 01/20/18 Nancy was so helpful in helping us understand the different types of surfaces as well as the granite surfaces. Wanda was terrific in being flexible with our scheduling. Joe was very professional in doing the template at the house. Thank you to all, pleasure working with you.

Craig is a 10 Middletown, CT Showroom - 01/08/18 We were thrilled with our experiences on every level. Craig H. is a 10++++. He was extremely knowledgeable, responsive, patient and a pleasure to work with. The quality of the materials and the installation is also superb as well as the skill and attention to detail of the craft persons was excellent. I will recommend FINE to everyone. Thank you! Mary J

Allison Knowledgeable Middletown, CT Showroom - 01/04/18 Allison S. was extremely knowledgeable, patient and helpful with our tile selection for our bath remodel. We are hoping to work with her again on our upcoming kitchen and additional bath remodeling jobs. (10 of 10)

Nancy G Middletown, CT Showroom - 12/28/17 Nancy was very helpful with guiding me to the material I needed (10 of 10 rating)

Professional and Talented Middletown, CT Showroom - 12/27/17 Excellent job love my new counter top and all the employees professional and talented thank you (10 of 10)

Professional and Helpful Middletown, CT Showroom - 12/01/17 So far everything is going according to schedule staff very professional and helpful (10 of 10) Salesperson: Michelle S.

Insightful and Knowledgeable Middletown, CT Showroom - 11/28/17 Caroline is a jewel of a person and saleslady. Be good to her; she is insightful and knowledgeable. I am recommending her to all my friends and contractor. (10 of 10)

Recommend Galleria Middletown, CT Showroom - 10/25/17 We are extremely pleased with our purchase from Galleria. Our sales person, Craig was very professional, helpful and thorough and helped guide us through the process. He made the purchase seamless and always followed up and/or returned phone calls to make sure there were no issues. Keenan was very accommodating and very cordial when scheduling our installation. All the members from the template service up to and including the installers were very professional as well. We are now looking forward to having Tony install our kitchen backsplash. There are no reservations on our part that he will also be top notch. We certainly will recommend Galleria and its staff to those that may be interested in stone and tile work.

I Couldn't Be More Appreciative! Middletown, CT Showroom - 10/23/17 I needed an install quickly due to weather (outdoor kitchen) The staff went above and beyond to help accommodate this. I couldn't be more appreciative! (10 of 10)

Strongly recommend Middletown, CT Showroom - 10/22/17 Oxford Land - Craig was great in helping us picking the the right tile and everything else that was needed to get our bathroom done i would strongly recommend him to any one seeking professional advise (10 of 10)

Thanks! Middletown, CT Showroom - 10/18/17 Richard Building Co - I never take time for these surveys, but this being the 3rd restaurant I have done with you guys, especially Kevin Ferrazzolli as the project originator and installer. You guys make my work SHINE! Thanks! (10 of 10)

Fantastic! Middletown, CT Showroom - 10/18/17 Allison S. is fantastic! She always gets back to me within minutes when I've requested information. Allison has been extremely helpful and has a wonderful disposition. (9 of 10)

Excellent Middletown, CT Showroom - 10/4/17 We thought Michele was an excellent sales representative. She knew the inventory. (10 of 10)

Very Satisfied Middletown, CT Showroom - 10/4/17 Caroline A. was very helpful in deciding what stone to use and how to lay it out on the template. The crew that came to measure and install were all very polite, knowledgeable and competent. It all came out great and I am very satisfied. (10 of 10)

Absolute Pleasure Middletown, CT Showroom - 9/30/17 Working with Nancy was an absolute pleasure. She is very knowledgeable and was very helpful in narrowing down our selections to meet our requirements. Many thanks

Middletown Showroom and Fabrication, 10 of 10 rating Middletown, CT Showroom - 9/15/17 Nancy was incredibly helpful, took time with us and gave excellent advice. Knowledgeable, patient and friendly. (10 of 10)

Great to Work With Middletown, CT Showroom - 9/15/17 All the personnel have been great to work with. Really appreciate Caroline's creative and artistic sensibility. (10 of 10)

A Pleasure to Deal With Middletown, CT Showroom - 9/6/17 Everyone was very helpful and a pleasure to deal with

10 of 10 Rating Middletown, CT Showroom - 8/24/17 Nancy has been very helpful. She has emailed me quotes and has been very helpful in planning my kitchen.

Pleasure to Work With Middletown, CT Showroom - 8/21/17 Diane was so knowledgeable. She was a pleasure to work with.

10 of 10 rating Middletown, CT Showroom - 8/21/17 We've been working with Allison, first with the kitchen and now with the bathrooms. She's incredible!!! She's so knowledgeable and takes care of getting things done before you finish the sentence! Wouldn't go to anyone else!

Highly recommend! Middletown, CT Showroom - 04/20/2017 Super high quality products. Extra professional staff! Highly recommend!

Very Friendly and Helpful Staff Middletown, CT Showroom - 07/23/17 Very friendly and helpful staff answered all my questions and gave me some install tips that were great.

My Bathroom Looks Great! Middletown, CT Showroom - 07/22/17 Appreciate all the support I received with my decision making process. Thank you all for your help my bathroom looks great!

Would Shop Here Again Middletown, CT Showroom - Would shop again from Galleria! Loved walking into the showroom with so many choices of flooring, backsplashes and counter tops! No pressure or pushy sales reps either!!! I found a countertop I just had to have and the galleria delivered. Installation scheduling was a breeze and accommodating to my builders schedule. Would shop and purchase again from the Galleria!

Excellent Sales Support and Advice Middletown, CT Showroom - 07/17/2017 We made some late decisions because the huge inventory gave so many options to think about. Always ready to adjust and support us. Measurement and templating were timely and professional. Fabrication and installation went quickly and without a hitch. We now have a beautiful kitchen crowned by great quartz countertops

Great Store and Service! Middletown, CT Showroom - 07/17/2017 Never felt pressured or rushed. Staff were all very welcoming, friendly and interested in assisting us! Galleria Stone and Tile was a great great all around store for us.

Extremely Knowledgeable Middletown, CT Showroom - 07/18/2017 Diane Miner was amazingly patient with my family. We met with her several times and made last minute changes without any problems. She helped us put our vision on paper and she was extremely knowledgeable about the products and materials. Diane helped us remodel our beach house bathroom and kitchen.

Exceptional Middletown, CT Showroom - 07/20/17 The assistance I received was exceptional. We were paired with a salesperson who walked us through each row of countless countertops that are very impressive. She knew exactly where every possible match was located based on the predefined criteria. I would definitely recommend Galleria to friends and family.

Very Impressed Middletown, CT Showroom - 12/30/16 Allison Smith has been wonderful to work with. She is very responsive and professional. We have been very impressed with her commitment to customer satisfaction. She made the process really enjoyable.

The BEST! Middletown, CT Showroom - 12/29/16 Michelle Straub is the BEST!!! Well organized, knowledgeable and insightful.

Everything was Perfect! Middletown, CT Showroom - 12/21/16 Our installers were great! So glad we went with your company

Excellent Middletown, CT Showroom - 12/5/16 Pleasure working with Caroline, Kenin, Marty and Kevin. Excellent customer care

Good Customer Service Middletown, CT Showroom - 12/02/16 Good customer service and a great job of fabricating lots of counters, some with difficult cuts. Our kitchen looks amazing. Thank you Nancy.

Wonderful Middletown, CT Showroom - 12/1/16 Everyone is so kind! - Helped by Angela L.

Very Helpful and Great WIth Scheduling Middletown, CT Showroom - 11/28/16 Diane Miner was very helpful in picking out the granite. Kenin was great with the scheduling and the template was done without any problems.

Great to Work With Middletown, CT Showroom - 11/28/16 The sales person Karen King was great to work with. Her knowledge of the various tiles was evident when she was discussing the various tiles and stone.

Great Help Middletown, CT Showroom - 11/05/16 Diane Miner has been a great help in helping me with our bathroom/shower tile selection & now with a granite counter top section that we need to match an existing kitchen counter. She is extremely professional and knowledgeable and very pleasant to work with.

So Helpful and Professional Middletown, CT Showroom - 11/03/16 Everyone at Galleria was so helpful and professional. Caroline was wonderful! The removal and installation crews were very efficient and explained each stage of the process. I would highly recommend the Galleria.

Very Patient and Helpful Middletown, CT Showroom - 11/23/16 Caroline Alexis was absolutely fabulous! She was very patient and helpful through the whole process.

Knowledgeable & Efficient Middletown, CT Showroom - 11/23/16 Joyce Linton-Asermely--(our design consultant) has been excellent! She is really knowledgeable & efficient about the marble/granite and she's been invaluable in guiding us re: choosing all of our countertops, etc. She's a true asset to your company!

Enjoyable Experience Middletown, CT Showroom - 10/17/16 I can't begin to tell you how pleased we are with all the services beginning with Joyce helping with the selection of the stone, to the template people and the fabrication and installation. It was such a pleasure working with you all. Thank you so much. We have previously had a very bad experience, in Florida, with granite selection and installation. Thank you again for being so professional and making the whole experience enjoyable.

Always Pleased Middletown, CT Showroom - 9/2/16 Wood'n Excellence Cabinet Refacing - Our customers are always pleased with the granite you provide. Last week we did a job in Madison and the clients just wanted me to make sure I let Galleria know how overly pleased they were with the results. From starting with Craig in the showroom, to the perfect templating job by Nick and the installation by Jay and John, there is no way it could have been better.

Fabulous Job! Middletown, CT Showroom - 8/01/16 Thank you! (Joyce Linton-Asermely) They did a fabulous job! Will highly recommend you!

Very Patient and There for Us 100%! Middletown, CT Showroom - 7/16/16 We've been working with Allison Smith on our kitchen remolding project. She's been very patient and there for us 100%!

Very Helpful Middletown, CT Showroom - 7/13/16 Diane Miner has been very helpful in providing advice on our bathroom project and we look forward to using Galleria when we do the kitchen in our re-modeling."

Great Talent Middletown, CT Showroom - 7/11/16 It has been a pleasure to work with Galleria Stone. Specifically Caroline is amazing. She has a great talent for knowing what a customer likes and putting the focus on their needs. Marty is an absolute gem and such a huge help! Jessica was critical in tracking down very special tile. Great People, great experience!!!

True Professional Middletown, CT Showroom - 1/29/16 Joyce Linton-Asermely was outstanding! She helped with my kitchen quartz counters and backsplash, and bathroom, vanities and tile, she is a true professional! The installers were great!

Wonderful Experience Again Middletown, CT Showroom - 1/26/16 and your staff was again wonderful! Allison Smith's expertise helped make it easier to select tile and stone from among your many choices, and she was always available with answers to our questions. Eric (the template specialist) did a good job, as did the two installers who put our new vanity and countertops in place last Friday. A special thanks to Chris for his masterful application of color-perfect caulk!

Outstanding Service Middletown, CT Showroom - 5/4/16 Every person that we spoke to regarding our new counter from selection, template, to install was outstanding! They were very helpful, courteous, informative and knowledgeable in each of their jobs.

Service and selection are phenomenal Middletown, CT Showroom - 1/4/2016 I am currently working with Joyce A. Her service is outstanding. Recently I showed up on a Saturday with little notice. Everyone was very busy with customers. Joyce found time for me and remained beyond closing time to answer questions and take notes. The other sales women, busy with their own customers, took time to answer questions. They are great multi-taskers. Service and selection are phenomenal. Pricing ... well, I'm currently trying to rationalize that you only redo your kitchen once.

A Happy Contractor Middletown, CT Showroom - 1/14/2016 Allison did an excellent job guiding my customer in her tile selections and in coordination with me as contractor.